Frequently Asked Questions

Our repairs can sometimes feel a bit like magic, but we want you to be informed every step of the way. Whether you're planning a renovation or facing an unexpected repair, we're here to help. We understand that accidents don't follow a schedule, so we're available anytime for inquiries or emergencies.

  • In most cases, we aim to complete your plaster repair on the same day we arrive, and when needed we can often complete your repair on the same day you contact us. Our experienced plasterers work efficiently to address common issues like cracks, holes, and water damage without sacrificing quality. However, the exact timeframe can vary depending on the size and complexity of the damage, as well as any additional services you require, such as painting or texturing. For a detailed breakdown of our repair process, please visit our Systems page for a detailed outline of each step, from initial assessment to the final touch-ups, giving you a clear understanding of what to expect when you choose Revivir for your plastering needs. We are committed to providing prompt and transparent service, so you can rest assured that your walls are in good hands.

  • To help our team work efficiently and safely, we ask that you clear the area around the damaged plaster as much as possible. This includes removing any furniture, artwork, or other items that could be in the way. If you are unable to move furniture or other large items, please let us know in advance so we can plan accordingly. We'll do our best to work around any obstacles, but having a clear workspace allows us to complete the repair quickly and effectively. Additionally, if your repair involves water damage, please ensure the area is dry before our arrival. If you have any questions or concerns about preparing for your appointment, feel free to reach out to us – we're happy to help!

  • At Revivir, we believe in using only the best quality materials for your plaster repairs. We source our plaster, compounds, and other supplies from reputable brands known for their durability, performance, and longevity. This ensures that your repaired walls not only look flawless but also stand the test of time. We prioritize materials that are durable, resistant to cracking, moisture, and wear and tear, so your repairs last for years to come. Whenever possible, we also opt for eco-friendly materials with low environmental impact, contributing to a healthier home and planet. Our chosen materials offer excellent adhesion, workability, and finishing properties, allowing our skilled plasterers to achieve the best possible results for your walls.

  • At Revivir, we strive to match your existing wall color as closely as possible. We'll carefully assess the damaged area and surrounding wall, taking samples if needed. We then work with our trusted partners and utilize their professional color-matching tools and techniques to replicate the shade and sheen. While a perfect match can be difficult due to factors like paint fading and variations in lighting, we aim to achieve a result that blends seamlessly with your existing wall.